Conversational

Lantern – Crisis De-Escalation

Safer Encounters
Start in Simulation

Description

Our Lantern Mental Health Crisis VR Training is an immersive platform that prepares first responders to manage complex mental health emergencies with professionalism and empathy. In the flagship scenario, set on a crowded metro platform, trainees support a 21-year-old woman who is experiencing a psychotic episode, presenting hallucinations, delusions, fear, and agitation.
Guided by a decision-tree framework, learners assess risk, secure the scene, and work as a team to de-escalate the crisis using calm communication, active listening, and validation. Large language models (LLM)–powered characters enable real-time, context-sensitive dialogue, while dynamic avatars convey emotional expression, body language, and realistic movement.

Built as an immersive, multi-user VR platform, Lantern integrates analytics to track posture, tone, decision-making, and use of empathetic techniques. The result is scalable training that improves safety, collaboration, and outcomes across healthcare and public safety sectors.

Learning Objectives

Module Specs

Learning Objectives

Module Specs

Who is this for

Police and
Law Enforcement Agencies

To strengthen frontline responses to mental health crises in public spaces while minimizing use of force.

Paramedics and
Emergency Medical Services

To combine clinical assessment with de-escalation skills in high-stress environments.

Transit and
Metro Security Teams

To prepare staff for crises on platforms, trains, and other high-traffic locations.

Healthcare and
Psychiatric Care Providers

To train staff in safe, compassionate approaches to acute mental health presentations.

Campus &
Institutional Security

To improve response to student and staff mental health emergencies.

Public Safety Training Academies & Crisis Intervention Programs

To integrate realistic, AI-driven scenarios into existing curricula.

Lantern – Crisis De-Escalation Highlights

Here is a glimpse into the conversation training experience

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