Mobile workforce

Challenges of managing mobile workforce in the field

The members who work in the field or remotely are referred to as a “mobile workforce”. We observe that more and more work is done remotely. It is estimated that the mobile workforce will overtake the normal workforce by 2022. It is thus very important for companies to get on board with mobile solutions that can maximize their productivity whilst at the same time ensuring that they remain competitive.

In this context, effective software solutions are essential to ensure the accuracy and integrity of data for businesses and organizations. Businesses need to make the most of the mobile work revolution.

This article identifies the challenges as well as the solutions of mobile work force management. Read on to find out more.

What is mobile workforce management?

Mobile workforce management refers to the process and systems that provide tools to help businesses manage their mobile workforces remotely.

Employees working outside the office or providing services from distant locations, often even while based in other countries, are all part of the mobile workforce. 

It is thus essential for managers of mobile workforces to have the right tools to monitor the progress of all the individual as well as group tasks that their remote workers are carrying out in real time.

Four challenges that mobile workforces will face during field work

1.   Working in hazardous environments

Employees are the most important risk factor when it comes to field operations. This is because one of the biggest challenges of mobile field work is managing the risk factor for human errors.

To solve this problem, standardized protocols and regular training, as well as the proper preparation of workers for unforeseen or dangerous situations, is necessary.

2.   Maintaining effective communication with employees

Maintaining open communication with everyone in your business can be difficult when managing a mobile workforce. Distance has an impact on communications, and it can be hard to motivate your employees and increase engagement.

It is the leader’s responsibility to realize that every interaction with his or her team has a huge impact on their individual as well as collective performance.

3.   Productivity monitoring

Managing the productivity of technicians can be a problematic task when they are not physically in the office or factory.

Some employees also tend to be less productive when their productivity is not tracked.

There are applications that allow you to track the progress of employees’ tasks. Some such applications also allow you to collect all the relevant data that is related to the field agents performing their tasks. These tools make tracking mobile productivity easier and more transparent.

4.   Lack of precision in the information captured in the field

Coordination between field technicians and operations managers can be difficult, especially if your employees transfer information gathered in the field manually. This can lead to negative consequences for the accuracy of your data.

By enabling your mobile workforce to capture data using mobile devices, you can collect accurate information and guarantee your data’s integrity.

In conclusion

The “mobile age” is taking over, and businesses are rapidly making the transition to mobile management systems and digital data tracking software to ensure that they remain competitive. This digital transformation is beneficial in terms of productivity and employee satisfaction.

Start the transition to a mobile workforce today by signing up for Coral Collect!

You can find out more about Coral Collect by checking out this video.

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