Like any team, your employees are most effective when they feel trusted, respected and supported by colleagues from all levels within your organization. They also deliver their best work when their roles are well defined, and they have a clear understanding of what’s expected of them.
None of the above is possible without open communication.
Communication is fundamental to the success of any business. It creates a happier, more collaborative work environment. This, in turn, promotes greater employee engagement, productivity, and effectiveness.
Poor communication, on the other hand, leads to confusion and frustration. This not only impacts the way your employees relate to one another; it impacts the way they relate to your customers. The bottom line is this:
Good communication is good for business.
With that in mind, here are some tips and tools to help you improve communication in your workplace.
1. Get to know your employees.
Business doesn’t have to be all business. Employees are more motivated when working in a sociable environment.
When you take the time to get to know them personally, you’re better able to supervise and support them professionally. You discover their strengths and weaknesses, likes and dislikes, all which help you optimize their skills and interests.
Don’t hesitate to ask someone how their weekend was or ask after their partner, ideally by name. Find common, non-work-related interests you can chat about. Also, consider spending time with your coworkers outside your work environment. This can lead to more open, honest communication.
2. Connect with individuals regularly.
Scheduling one-on-one meetings gives employees an opportunity to express themselves in a private setting, free of judgement from others.
Encourage them to share ideas, voice any concerns, and discuss current priorities. You can also use this time to establish goals and ensure they have the time and resources they need to achieve them.
3. Schedule weekly team meetings.
Weekly meetings are a great way to encourage collaboration among team members. Invite individuals to share their goals for the week, present any challenges they may be facing, and communicate what, if any, support they may need from others to meet their goals.
Be sure to set aside some time for questions. Also, use the opportunity to share company news, project updates, and wins. Above all, these meetings should be a positive experience. If someone raises a contentious issue, acknowledge them and suggest picking the conversation up in a separate meeting.
4. Ask your employees for their opinion.
No two minds are alike so ask your team for feedback on your ideas. This will help them feel integral to your team while also bringing new and potentially valuable perspectives to the table.
For employee input on sensitive matters, consider creating a suggestion box. This will give your team the ability to submit comments anonymously.
5. Nurture a team spirit.
Nobody wants to work in an oppressive environment. We all thrive better in one that makes us feel valued and appreciated. Team spirit promotes engagement, inspires productivity, encourages employees to speak more positively about your organization, and decreases employee turnaround.
Create opportunities for your employees to get to know one another better – both personally and professionally. This will promote respect between team members, a stronger sense of camaraderie, and the team spirit that fosters business success.
6. Create a relaxation zone.
Be it a lounge room, game room, or outdoor terrace, designate a physical space where employees can relax and let their guard down a little. Unlike a boardroom, this kind of space helps set a tone where people can feel more comfortable asking questions and expressing their opinions.
7. Simplify communication by integrating mobile technologies.
These days, almost everyone has a smartphone or tablet. Take advantage of these devices to enable your team to maintain contact while they’re out in the field.
Field data collection apps like Coral Collect allow real-time data collection. This technology makes it easy for employees to communicate important information in a timely manner and promotes collaborative work at all levels of the company.
Communicate. Collaborate. Succeed.
When communication is strong, everyone thrives, as does your bottom line. Give these suggestions a try and see what a difference they make. To get started with Coral Collect, visit the signup page now.